Privacy & Cookies Policy

Welcome to MoGlow! Mirrorglow LLC owns and operates www.moglow.com. This Privacy Policy describes how Mirrorglow LLC and MoGlow ("MoGlow," "we," "our," and "us") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the "Site").

Your use of this Site signifies your acceptance of this Privacy Policy and your consent to the practices it describes. This Privacy Policy covers any personal information MoGlow obtains from you when you use services on our website. Please carefully review this Privacy Policy, as it applies to our Site, mobile applications, and other services owned, operated, and/or provided by MoGlow that display or link to this Privacy Policy, including any offline locations (collectively, our "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services. For purposes of this Privacy Policy, "Personal Information" refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, and includes "personal data" or similar terms as defined in applicable law.

1. Collecting Personal Information

When you use our Services, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

• Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

• Disclosure for the purpose of business: Shared with our processor, Shopify Inc.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

• Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: Collected directly from you.

• Disclosure for the purpose of business: Shared with our processor, Shopify Inc.

Customer Support Information

• Examples of Personal Information collected: Information you provide when contacting us for support.

• Purpose of collection: To provide customer support.

• Source of collection: Collected directly from you.

2. External Links

Our Services may contain links to third-party services, which may have privacy policies that differ from our own. We are not responsible for the privacy practices or content of such sites.

3. Minors

Our Services are intended for a general audience. We do not direct our Services to individuals under eighteen (18), nor do we knowingly solicit or collect any Personal Information from minors.

4. Sharing and Retaining Personal Information

We will retain your Personal Information for as long as reasonably necessary to provide you with our Services, for marketing purposes unless you opt out as described in this Privacy Policy, submit a request to info@moglow.com, or as otherwise permitted or required in accordance with applicable law. We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify Inc. to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• We may retain and share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases using cookies or other similar technologies, which you may consent to, depending on your location.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• GOOGLE: https://www.google.com/settings/ads/anonymous

• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

6. Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.

7. Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use several different types of cookies, including functional, performance, advertising, and social media, or content cookies. Cookies enhance your Browse experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it's their first time visiting or if they are a frequent visitor. We use cookies to optimize your experience on our Site and to provide our services.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop Browsing, and persistent cookies last until they expire or are deleted. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively affect your user experience, and parts of our Site may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, refer to your browser's help file or visit sites such as allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

8. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

9. SMS

Our Site uses cookies to help keep track of items you put into your shopping cart, including when you abandon your cart. This information is used to determine when to send cart reminder messages via SMS.

10. Revisions To This Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. How To Contact Us

If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at info@moglow.com or by mail at:

MoGlow, 70 Rainey Street, Austin, TX 78701

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